{"id":5377,"date":"2023-10-25T10:32:38","date_gmt":"2023-10-25T10:32:38","guid":{"rendered":"https:\/\/www.ictglobe.cy\/?p=5377"},"modified":"2023-10-25T10:34:30","modified_gmt":"2023-10-25T10:34:30","slug":"senior-support-technician-centurion","status":"publish","type":"post","link":"https:\/\/www.ictglobe.cy\/?p=5377","title":{"rendered":"Senior Support Technician &#8211; Centurion"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5377\" class=\"elementor elementor-5377\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7ad8bf5 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"7ad8bf5\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a196fe\" data-id=\"3a196fe\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65345db elementor-widget elementor-widget-image\" data-id=\"65345db\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.ictglobe.cy\/wp-content\/uploads\/elementor\/thumbs\/2-3-q5tbvuassg7pdh12sckvh414dyh6acad54i5vr4bdg.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5a19291 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"5a19291\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-78efe80\" data-id=\"78efe80\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e6a9bd elementor-widget elementor-widget-text-editor\" data-id=\"2e6a9bd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p style=\"font-weight: 400;\">The Senior Support Technician\u2019s role is to provide a single point of contact for end users, partners and resellers to receive support and maintenance within the organization\u2019s IT environment. This includes installing, diagnosing, repairing, maintaining and upgrading all hardware and equipment. The person will also troubleshoot problem areas (in person, by telephone or via remote access) in a timely and accurate fashion and provide end-user assistance where required. This person will function as a point of escalation for the Technical Department by helping team members to troubleshoot and resolve difficult or advanced technical support issues.<\/p><p style=\"font-weight: 400;\">\u00a0<\/p><p style=\"font-weight: 400;\"><strong><u>JOB DUTIES<\/u><\/strong><\/p><p style=\"font-weight: 400;\">\u00a0<\/p><p style=\"font-weight: 400;\"><strong><u>Customer Service<\/u><\/strong><\/p><ul style=\"font-weight: 400;\"><li>Act as primary interface to all clients to resolve problems reported<\/li><li>Attend, respond and resolve tickets on ticketing system in a timely manner<\/li><li>Provide troubleshooting and technical support via remote or on-site support<\/li><li>Keep clients informed on progress with problem resolution<\/li><li>Escalate and report on the status of all problems as and when required by management<\/li><li>Provide solution advice to end user technicians when needed<\/li><\/ul><p style=\"font-weight: 400;\">\u00a0<\/p><p style=\"font-weight: 400;\"><strong><u>Setup, configure, support and maintain<\/u><\/strong><\/p><ul style=\"font-weight: 400;\"><li>3CX systems prior and after installations<\/li><li>PBX phones prior and after installations<\/li><li>VoIP gateways (FXO, FXS, ISDN)<\/li><li>Mobile application for 3CX system<\/li><li>DSL, diginet, fibre and wireless devices<\/li><li>Routers, switches and firewalls<\/li><li>ViBE units<\/li><li>Various VoIP, network and system platforms<\/li><\/ul><p style=\"font-weight: 400;\"><strong><u>Other technical duties<\/u><\/strong><\/p><ul style=\"font-weight: 400;\"><li>Provide remote and on-site configuration and implementation assistance<\/li><li>Advanced routing &amp; natting configurations<\/li><li>QoS implementations<\/li><li>Failover implementations<\/li><li><span style=\"font-style: inherit; font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">Setup domains for websites, email, POP3 and exchange<\/span><\/li><\/ul><ul style=\"font-weight: 400;\"><li>Setup, configure, support and maintain users on Active Directory and setting up permissions<\/li><li>Install and configure desktop computers and software<\/li><li>Assist with VoIP platform issues<\/li><li>Setting up VPN\u2019s between sites or on core routers<\/li><li>Change and manage the DNS records on the servers<\/li><li>Point websites on ISS server to other websites and make general changes<\/li><li>Manage, configure and monitor client or ICTGlobe monitoring systems<\/li><li>Log line and system faults with vendors and service providers.<\/li><li>Setup wireless AP\u2019s for clients<\/li><li>Assist with internal troubleshooting and problem resolution as and when required at the office<\/li><li>Do preventative maintenance on client equipment including, but not limited to Network equipment, VoIP Systems, LAN equipment and servers.<\/li><li>Log onto client systems to check the current configuration thereof to make sure everything is up to standard.<\/li><li>Any other miscellaneous IT related tasks as required by client or management<\/li><li>Assisting first line technicians with technical issues they are struggling with<\/li><li>Monitoring and basic maintenance of core equipment<\/li><li>Support on various hosted or onsite systems<\/li><li>Ensuring a standard is met for all support and configurations<\/li><li>Provide backup to other senior SE\u2019s on their incidents to clients in the event that they are not at the office<\/li><li>Assist in developing, monitoring and implementing department policies and procedures<\/li><li>Training and mentoring of junior team members<\/li><\/ul><p style=\"font-weight: 400;\"><strong><u>GENERAL KNOWLEDGE, SKILLS AND ABILITIES<\/u><\/strong><\/p><ul style=\"font-weight: 400;\"><li>3+ years\u2019 experience in similar role<\/li><li>Provide good quality of work<\/li><li>Very strong analytical, problem solving and decision-making skills<\/li><li>Effective task execution<\/li><\/ul><ul style=\"font-weight: 400;\"><li>Be customer service focused<\/li><li>Be able to work in a fast-paced environment<\/li><li>Be able to work under stressful conditions<\/li><li>Be able to communicate effectively and clearly<\/li><li>Demonstrate professional attributes<\/li><li>Excellent attention to detail skills<\/li><li>Ability to prioritize work schedules and manage multiple projects simultaneously<\/li><li>Demonstrate ability to be assertive and self-motivated<\/li><li>Influencing skills<\/li><li>Lead with confidence<\/li><li>Be able to work overtime and standby as required<\/li><li>Be able to focus on the requirements as set by management<\/li><\/ul><p style=\"font-weight: 400;\">\u00a0<\/p><p style=\"font-weight: 400;\"><strong><u>TECHNICAL KNOWLEDGE, SKILLS AND ABILITIES<\/u><\/strong><\/p><ul style=\"font-weight: 400;\"><li>CCNA \/ MTCNA \/ MCSE certification<\/li><li>Very good understanding of NAT, routing, TCP\/IP, VPN, firewalls and VLAN\u2019s is required.<\/li><li>Experience in VoIP systems and SIP signaling.<\/li><li>Advanced MikroTik knowledge<\/li><li>Advanced 3CX knowledge<\/li><li>Knowledge in structured cabling<\/li><li>Proper technical knowledge in analogue, digital and VoIP services, IP networking and data service provision<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8b9f35f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8b9f35f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a168eac\" data-id=\"a168eac\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element 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.e-font-icon-svg{height:1em}.elementor-select-wrapper .select-caret-down-wrapper{position:absolute;top:50%;transform:translateY(-50%);inset-inline-end:10px;pointer-events:none;font-size:11px}.elementor-select-wrapper .select-caret-down-wrapper svg{display:unset;width:1em;aspect-ratio:unset;fill:currentColor}.elementor-select-wrapper .select-caret-down-wrapper i{font-size:19px;line-height:2}.elementor-select-wrapper.remove-before:before{content:\"\"!important}<\/style>\t\t<form class=\"elementor-form\" method=\"post\" name=\"Website Senior Support Technician Application\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"5377\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"1e4a0fa\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"ICTGlobe Cyprus\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tYour name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tYour email\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_ab020b6 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_ab020b6\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tYour number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_ab020b6]\" id=\"form-field-field_ab020b6\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\" aria-required=\"true\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_33d3db9 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_33d3db9\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tUpload detailed CV\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_33d3db9]\" id=\"form-field-field_33d3db9\" class=\"elementor-field elementor-size-md  elementor-upload-field\" required=\"required\" aria-required=\"true\" data-maxsize=\"3\" data-maxsize-message=\"This file exceeds the maximum allowed size.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_dfe0ad4 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_dfe0ad4\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tUpload a motivational letter outlining why are you an ideal candidate for the Senior Support Technician position advertised at ICTGlobe and answer all questions below.\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_dfe0ad4]\" id=\"form-field-field_dfe0ad4\" class=\"elementor-field elementor-size-md  elementor-upload-field\" required=\"required\" aria-required=\"true\" data-maxsize=\"3\" data-maxsize-message=\"This file exceeds the maximum allowed size.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_e7dc0d1 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_e7dc0d1\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t1. What are the three most important attributes of a successful Senior Support Technician? \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[field_e7dc0d1]\" id=\"form-field-field_e7dc0d1\" rows=\"4\" required=\"required\" aria-required=\"true\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_1780594 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_1780594\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t2. What is your current monthly basic earnings (CTC), before tax?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[field_1780594]\" id=\"form-field-field_1780594\" rows=\"4\" required=\"required\" aria-required=\"true\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_bcaf0b2 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_bcaf0b2\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t3. What is your earning aspiration at ICTGlobe?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[field_bcaf0b2]\" id=\"form-field-field_bcaf0b2\" rows=\"4\" required=\"required\" aria-required=\"true\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_eb88ed4 elementor-col-100 recaptcha_v3-inline\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_eb88ed4\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LfqOlIpAAAAAPZTZ6PuJ7rukKL9h4LclGQJ6BDw\" data-type=\"v3\" data-action=\"Form\" data-badge=\"inline\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-sm\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\" elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send Now<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-516e39a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"516e39a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ceab360\" data-id=\"ceab360\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-52c3535 elementor-widget elementor-widget-text-editor\" data-id=\"52c3535\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>No late applications will be considered<\/p><p>Should you not hear from us within one week of the closing date for this position, please accept that your application was unsuccessful.<\/p><p>Kind Regards,<\/p><p>ICTGlobe\u00a0Recruitment Team<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The Senior Support Technician\u2019s role is to provide a single point of contact for end users, partners and resellers to receive support and maintenance within the organization\u2019s IT environment. This includes installing, diagnosing, repairing, maintaining and upgrading all hardware and equipment. The person will also troubleshoot problem areas (in person, by telephone or via remote [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1433,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[22],"tags":[24],"class_list":["post-5377","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-careers","tag-careers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Senior Support Technician - Centurion - ICTGlobe Cyprus<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ictglobe.cy\/?p=5377\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Senior Support Technician - Centurion - ICTGlobe Cyprus\" \/>\n<meta property=\"og:description\" content=\"The Senior Support Technician\u2019s role is to provide a single point of contact for end users, partners and resellers to receive support and maintenance within the organization\u2019s IT environment. 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